Terms & Conditions
Effective Date: May 4, 2025
These Terms & Conditions (“Terms”) govern your use of the Rad Air Care US website and our HVAC services. By using our website or booking a service with us, you agree to these Terms.
If you do not agree with these Terms, please do not use our website or services.
Services
Rad Air Care US provides HVAC services for residential, multi-unit residential, and commercial properties. Services may include air conditioning, heating, furnace installation and replacement, HVAC repair, maintenance, indoor air quality services, and other heating and cooling solutions.
The availability, scope, and requirements of a service may vary depending on the property, existing equipment, system condition, project requirements, and service location.
Rad Air Care US reserves the right to determine whether a requested service is appropriate and available for a particular property or situation.
Booking, Appointments, and Cancellations
Service appointments may be scheduled through our website, by phone, or through other available communication channels. Appointment availability may vary based on technician availability, service area, property type, and the nature of the requested service.
Customers are responsible for providing accurate contact and property information when requesting service.
We understand that plans can change. If you need to cancel or reschedule an appointment, please contact Rad Air Care US as soon as reasonably possible so we can update the appointment accordingly.
Rad Air Care US may need to reschedule or cancel an appointment due to circumstances including technician availability, weather, equipment requirements, emergencies, or other circumstances beyond our reasonable control.
Pricing and Payments
Pricing for HVAC services may vary depending on the type of service, property type, equipment, system condition, materials, labor, and complexity of the work.
Any applicable diagnostic fees, service charges, estimates, deposits, or other costs will be communicated to the customer before the applicable work proceeds, where reasonably possible.
Customers are responsible for paying all applicable charges for services provided by Rad Air Care US according to the agreed payment terms.
Payment methods and financing options, when available, may vary. Additional terms may apply to specific financing or payment arrangements.
Warranties and Service Guarantees
Any warranties or service guarantees provided by Rad Air Care US will depend on the specific service, equipment, manufacturer, materials, and terms communicated to the customer.
Manufacturer warranties may apply to eligible equipment and components according to the manufacturer’s applicable warranty terms. Installation or labor coverage, when offered, may be subject to separate terms.
Warranty coverage does not necessarily apply to damage or problems caused by misuse, improper operation, unauthorized modifications, external conditions, lack of required maintenance, or circumstances outside the applicable warranty terms.
Customers should review the specific warranty or service terms provided for their project and contact Rad Air Care US with any questions regarding applicable coverage.
User Conduct
When using the Rad Air Care US website, you agree not to:
- Use the website for unlawful, fraudulent, or unauthorized purposes.
- Attempt to gain unauthorized access to the website, its systems, or related services.
- Interfere with the operation, security, or availability of the website.
- Submit false, misleading, or fraudulent information.
- Copy, reproduce, distribute, or misuse website content without authorization.
- Use the website in a way that could damage Rad Air Care US, its customers, employees, service providers, or other users.
Rad Air Care US reserves the right to restrict or terminate access to the website when reasonably necessary to protect the website, its users, or our business interests.
Intellectual Property
All content on the Rad Air Care US website, including text, graphics, logos, images, branding, design elements, and other materials, is owned by or licensed to Rad Air Care US unless otherwise stated.
You may view and use the website for personal and legitimate business purposes related to our services. You may not reproduce, modify, distribute, publish, sell, or otherwise use website content without prior written permission from Rad Air Care US.
The Rad Air Care US name, logo, branding, and related materials may not be used in a way that suggests an unauthorized relationship, endorsement, or affiliation.
Privacy
Your use of the Rad Air Care US website and services may involve the collection and use of personal information as described in our Privacy Policy.
By using our website or services, you acknowledge that your personal information may be collected, used, and handled in accordance with our Privacy Policy and applicable laws.
For more information about how we collect, use, protect, and share personal information, please review our Privacy Policy.
Limitation of Liability
To the extent permitted by applicable law, Rad Air Care US will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our website or services.
Rad Air Care US is not responsible for losses or damages resulting from circumstances beyond our reasonable control, including interruptions to utilities, third-party services, equipment failures, weather conditions, or other events outside our reasonable control.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
Changes to These Terms
Rad Air Care US may update or modify these Terms & Conditions from time to time to reflect changes to our website, services, business practices, or applicable legal requirements.
When changes are made, the updated Terms will be posted on this page and the effective date will be updated accordingly.
Your continued use of our website or services after updated Terms become effective constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.
Contact Us
If you have questions about these Terms & Conditions or our HVAC services, you can contact Rad Air Care US using the information below.
Email: info@radaircareus.com
Mobile: (408) 556-0009
Office: (408) 333-2006
For questions about a specific service, appointment, estimate, payment, or warranty, please provide enough information for our team to identify and assist with your request.