Privacy Policy
Last Updated: August 4, 2026
Rad Air Care US is committed to protecting the privacy of visitors and customers who use our website and services. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices and rights available to you.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information you provide directly when you contact Rad Air Care US, request HVAC service, submit a form, or otherwise interact with our website.
Information You Provide
Depending on how you interact with us, this may include your name, phone number, email address, property address, service address, and other information you choose to provide when requesting HVAC services.
Payment Information
If you make a payment for our services, payment-related information may be collected or processed through the applicable payment service provider. We may receive information necessary to process or confirm your transaction, but payment card details may be handled directly by third-party payment processors.
Information Collected Automatically
When you visit our website, certain technical and usage information may be collected automatically. This may include your IP address, browser type, device information, operating system, pages visited, referring pages, approximate location information, and information about how you interact with our website.
Cookies and Similar Technologies
We may use cookies and similar technologies to help our website function properly, understand website usage, remember preferences, and improve the user experience.
How We Use Your Information
Rad Air Care US may use the information we collect to provide and manage our services, communicate with you, and improve our website and customer experience.
We may use your information to:
Respond to inquiries and service requests.
Schedule, provide, and manage HVAC services.
Communicate with you about appointments, services, and requests.
Process and confirm payments when applicable.
Maintain and improve our website, services, and user experience.
Understand website traffic and how visitors interact with our website.
Detect, prevent, and address security issues, fraud, or misuse.
Comply with applicable legal and regulatory requirements.
We use personal information only for legitimate business purposes and as otherwise described in this Privacy Policy.
Cookies & Google Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor behavior, and improve the user experience.
We may use Google Analytics to collect information about how visitors use our website, such as pages viewed, approximate location, device type, browser information, and general website activity. This information helps us understand website performance and improve our content and services.
Cookies and analytics technologies may also help us understand how visitors arrive at our website and which pages or features are most useful.
You can manage or disable cookies through your browser settings. Some website features may not function as intended if certain cookies are disabled.
How We Share Your Information
Rad Air Care US does not sell your personal information. We may share information when necessary to provide our services, operate our website, process transactions, or comply with legal obligations.
Service Providers
We may share information with trusted third-party service providers that help us operate our website, communicate with customers, process payments, analyze website usage, or provide other business and technical services.
These providers may only use information as necessary to perform the services they provide to us and may be subject to their own privacy policies.
Legal Requirements
We may disclose information when we believe disclosure is necessary to comply with applicable laws, regulations, legal processes, or lawful requests from government authorities.
Business Transfers
If Rad Air Care US is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
Data Security and Retention
Rad Air Care US takes reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
Your Privacy Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding the personal information we collect and maintain about you.
These rights may include the ability to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information, subject to applicable legal and business requirements.
- Ask questions about how your personal information is collected or used.
- Opt out of certain marketing communications.
You may contact Rad Air Care US using the information provided in this Privacy Policy to make a privacy-related request. We may need to verify your identity before completing certain requests.
You may also manage certain cookies and tracking technologies through your browser or device settings.
Children’s Privacy and Third-Party Links
Children’s Privacy
Our website and services are not directed toward children under the age of 13. Rad Air Care US does not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us through our website, please contact us so we can take appropriate steps to address the information.
Third-Party Links
Our website may contain links to third-party websites, services, or platforms. These websites operate independently from Rad Air Care US and may have their own privacy policies and terms.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.
Updates to This Privacy Policy
Rad Air Care US may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy. We encourage you to review this page periodically to stay informed about how we handle personal information.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, you can contact Rad Air Care US:
Email: info@radaircareus.com
Phone: (408) 556-0009
Office: (408) 333-2006
Mailing Address:
264 N San Tomas Aquino Rd
Campbell, CA 95008
If you have a privacy-related request, please include enough information for us to understand and respond to your request.